About Us — Get to Know the erc20 Platform
Erc20 is an online entertainment platform built specifically for Malaysian users. On this page, you'll find out more about our platform's background, what we offer, and why so many users choose erc20 as their go-to digital entertainment destination.
Who is erc20 and why was this platform founded?
Erc20 is an online entertainment platform founded with a clear purpose — to deliver a modern, secure and accessible betting and gaming experience for users in Malaysia. We understand that local users have distinct needs: a Malay-language interface, local payment methods and responsive support in a language they're comfortable with.
From day one, our team has worked hard to build a platform that goes beyond just offering games — delivering a seamless user experience from start to finish, covering registration, deposits, gameplay and withdrawals to a local bank account.
The mission and vision behind every decision we make
To provide a safe, fair and easy-to-use online entertainment platform for all users across Malaysia — regardless of location, device or their level of experience in online gaming.
To be the go-to platform for Malaysian users seeking quality digital entertainment — with a focus on mobile experience, content variety and trust built through transparency and consistent service.
What does erc20 offer Malaysian users?
Erc20 offers a wide range of online entertainment options designed to suit local tastes. Here are the main categories you can explore on our platform:
Follow live sports matches with odds updated in real time. Football, badminton, cricket and more are available for Malaysian users.
Pick your lucky numbers across a variety of digital lottery formats — from 4D and 3-digit draws to exciting accumulated jackpots.
Enjoy simulated sports matches running around the clock — virtual football, digital horse racing and more, with no need to wait for real sporting schedules.
Hundreds of Asia-themed video slots and Live Casino tables with real dealers are available for users looking for an authentic digital casino experience.
All games are optimised for smartphone screens. Access them via your web browser or download our official app for a smoother experience.
The entire platform is available in Bahasa Melayu, making it easy for Malaysian users to navigate, understand the terms, and get help whenever they need it.
Our commitment to security and user experience
At erc20, user security is more than a tagline — it underpins every technical and operational decision we make. All connections between users' devices and our servers are protected with SSL encryption, keeping personal data and financial information secure in transit.
Our gaming system uses a random number generator (RNG) to ensure every game outcome is independent and cannot be manipulated. This means every user gets an equal chance based on the established game mechanics.
We also provide self-control tools for users who want to manage their gaming habits — including betting limit options and cool-off periods. More information is available on the Responsible Gambling section.
How do we support users every day?
Our support team is available around the clock to assist users with any enquiry — from technical issues and account questions to deposit and withdrawal guidance. We understand the needs of Malaysian users and communicate in Malay.
We provide a dedicated FAQs that covers everything from registration and deposit or withdrawal processes, to how to play popular games and account security measures. Most common questions can be answered directly from there.
How to reach our team
For general enquiries or technical support, you can reach us via:
- Support email: [email protected]
- Service hours: 24 hours a day, 7 days a week
- Service language: Malay & English
The transparent information you have a right to know
Erc20 believes users deserve clear, straightforward information about how this platform operates. We don't bury important terms behind complex jargon. All policies and conditions are easily accessible through the links below:
Detailed platform terms of use
How we handle your personal data
Tools and guides for responsible play
Answers to the most frequently asked questions
Ready to get started with erc20?
Register a free account today and explore everything erc20 has to offer — popular games, live matches, lottery and more, all from your smartphone.